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She has a Bachelor of Arts in psychology from the University of Wisconsin and a Master of Arts in organizational management from the University of Phoenix.
Business process is simply a series of tasks that you and your team perform repeatedly to create a product or service for your stakeholder, sponsor or customer.
Business process can be modeled as a flowchart, which details the tasks necessary to serve that business goal.
As early as 1776, economist Adam Smith described it in a famous example of a pin factory, which explained the productive power of business process and labor division.
In the early 20th century, American engineer Frederick Winslow Taylor offered methods to improve business processes in industry.
In general, business process is broken down into three types.
Business process as a concept has been around for a long time.
Once you’ve identified and analyzed the issues, you’re going to need to get support from senior management to okay your plans for improvement.
These improvements can take time and use resources, so without commitment from senior management you won’t have the power to proceed.
Conversely, process improvement plans can identify attributes of low- or no-value to customers and remove those processes, which reduce costs. Without measurement, a small business will not be able to tell whether an improvement has actually occurred.
Process improve plans need to identify specific target outcomes and then incorporate ways of measuring progress toward that goal.